QUALITY POLICY
Customer Satisfaction;
Ensuring and maintaining the highest level of customer satisfaction in our services, with the participation of our management and all employees, in line with our value,

Continuous Improvement;
To evaluate improvement opportunities most effectively to continuously improve our management system and to make continuous improvement a constant objective,

Personnel Development;
To value and carry out training activities that will improve the knowledge and skills of our entire team and constantly strengthen team spirit,

Competence;
To carry out our services with competent employees, to form our entire team from experienced, specialized, up-to-date, and ethical individuals,

Value Addition;
To produce outputs that add value to the parties to whom we provide certification services,

Sectoral Innovation;
To closely follow current developments and continuously improve service quality and diversity,

Impartiality;
To allow the participation of all interested parties in our activities in order to ensure impartiality and to manage all activities in a way that does not compromise our impartiality,

Confidentiality;
To ensure the absolute confidentiality of information belonging to our customers and other interested parties,

Responsibility;
To be aware of our responsibility for the certification activities we carry out and all decisions we make,

Compliance with Legal and Other Requirements;
To comply with national-international legal and other requirements and the requirements of TS EN ISO/IEC 17021-1, TS EN ISO/IEC 17065, TS OIC/SMIIC 2 standards, to consistently fulfill these requirements, and to continuously improve our management system in accordance with the requirements,

Islamic Responsibility;
To be aware of the responsibility for providing halal products to the Muslim community with halal certification and to fulfill the responsibility of compliance with all Islamic conditions by taking appropriate steps in all activities.

Süleyman ELİVAR
General Manager

01.07.2021, Rev.00